Telephone payments

Payments can be made using your debit or credit card on our freephone number...

0800 141 2855 (available 24 hours)

You can make telephone payments for the following services:

  • Council tax
  • Business rates
  • Rents
  • Sundry debt invoices
  • Fixed Penalty Notices
  • Litter fines​

If you are having difficulties paying for services please contact us immediately - don't wait until we send you a reminder.

The way we take payments has changed. To comply with the latest guidelines on card payment security, we no longer take card payments over the phone.

When you call us to make a payment, we create the payment you need to make and then issue a PIN code. You will then call a new freephone number: 0800 2888056 and use the PIN provided to complete your payment.

The new system reduces the risk of fraudulent activity and gives a high level of protection to you by protecting your payment card data.