Payphone Removal

Selby District Council is opposing plans by BT to remove 2 payphones in the district. We want to know your answers to these questions:

  • Do you agree with the Council opposing the removal of 2 payphones?
  • Or do you think that the payphones should be removed?
  • Or would you like to see the phone box kept for an alternative use?

BT has notified us that they'd like to remove these public payphones:

Eggborough (Whitley Bridge) and Byram

Selby District Council is now consulting on its draft decision objecting to the removal of each payphone.  The draft decision is set out in the “First Notification”.

The Council is inviting residents to take part in the consultation and let them know if their opposition to the removal of the payphones is supported by the local community.

The consultation closes at 5pm on 19 May 2020. Comments received will be considered by the Council prior to submitting a final decision to BT.  

Reasons for removal by BT

BT says that overall use of payphones has declined by over 90% in the last decade and the need to provide payphones for use in emergency situations is diminishing all the time, with at least 98 per cent of the UK having either 3G or 4G coverage.

As long as there is network coverage, it's now possible to call the emergency services, even when there is no credit or no coverage from your own mobile provider. Phone boxes are not being removed where there is no network coverage, in accident black spots, and in a number of other locations which meet criteria.

Comment form

To comment on the removal of a payphone please fill in the form here.

A separate form will need to be submitted for each payphone you wish to comment upon.

Comments must be received by 5.00pm on 19 May 2020

If you have any questions contact the Planning Policy team on 01757 705101. 

Privacy Notice

The information you supply on the comment form will be used by Selby District Council in relation to the consideration of the proposal by BT to remove 2 payphones in the District.  Please be aware that all responses will be available for public inspection and cannot be treated as confidential.  Comments, including names where provided will be published on the Selby District Council website.  For further information, please see our Privacy Notice

Final Decisions

Selby District Council has recently consulted on plans by BT to remove 12 payphones in the District.

BT had proposed the removal of 11 of these payphones as they were not being used enough. 

The twelfth phone box was on the list as it was being considered being adopted by Tadcaster Town Council, this is the phone box on Kirkgate, Tadcaster.

The final decision on the phone box at Kirkgate has yet to be made.

The final decision for each of the 11 telephone box removals sought for removal by BT is available in the document below:

​​Final Notification