Monday 27 April update

Supporting business

We've now topped £13m paid out to local businesses to help deal with the impact of Coronavirus.  That's gone to over 1,200 local businesses and is nearly 80% of the total government grant money received.  We know that some eligible businesses haven't yet contacted us. Businesses can submit information for the grants here.  It's not an application process, but we need people to submit information so we can verify details.

Meanwhile, we're working closely with the York, North Yorkshire and East Riding Enterprise Partnership to access regional support for our businesses.  Information about their support can be found here.  We're also taking some more local action, with subsidised membership of the Federation of Small Businesses.

Traders and businesses are reminded to register with the Buy Local website as soon as possible, to help us build a comprehensive one-stop-shop for North Yorkshire residents.

Supporting residents

We continue to work with North Yorkshire County Council and community groups to support residents.  We're still asking anyone who needs help to use one central number - 01609 780 780.  From that number we're coordinating support that people need and who is best to deliver it - for example social care help, housing, food and medicines delivered through community groups and a range of other local support.

Last week we contacted 500 residents in the high risk 'shielding' group to check they were okay.  We're also now contacting older residents who aren't deemed at risk, but may still need support.  We've identified these people through our Lifeline service, assisted bin collection service and housing services.  We've been calling people to make sure they're okay and to make sure they know how to get support if their circumstances change.

Service information

Calls and emails to our contact centre remain high.  We continue to triage calls - this prioritises the most urgent calls, with others picked up by email if possible.  This means vulnerable customers can be dealt with first.

Keeping healthy

Our leisure centres and The Summit are closed, but the team members are working hard to keep us active.  On Twitter @ihlSelby are sharing workouts you can do at home in addition to your daily exercise outside.  These can be adapted to your fitness levels and can be done no matter what space you have.  No special equipment is needed.

The @InspiredSelby new Facebook page is sharing lots of live workouts including core, legs, bums and tums and HIIT.  Live workouts take place at 6pm on Mondays, Wednesdays and Fridays.