Skip to main content

You are here

Housing repairs

Covid-19 update:

We are carrying out all repairs (emergency, urgent, non-urgent and gas repairs).

If you have already reported a repair during the covid restrictions there is no need to contact us again. We will be contacting you to arrange a date to carry out the repairs. If the report has become urgent please report this using our online form or by phoning 01757 705101.

Council house repairs

How to report a repair...
Customer Satisfaction Survey - Repairs

Complete our quick on-line repairs survey...
Report a repair

Report your repair...
Adaptations to a council property

The government runs a number of schemes to help people make energy-saving improvements to their home and find the best way of paying for them...
Frozen pipes and central heating problems

Find out more about frozen pipes and central heating problems...
Decoration and disturbance allowance

For information about decoration and disturbance allowances, please see our customer charter...
Surveying major repairs

From time to time we may need to gain access to your home to undertake surveys. This could be for a number of reasons...
Septic tanks and cess pools

The emptying of septic tanks and cesspools is a service that is available to our council tenants...
Damp and Condensation

How to prevent damp and condensation...