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Housing repairs

Please note: Our trades team are carrying out emergency repairs only and our contractors are continuing to carry out gas and electrical inspection and servicing. These teams will check with tenants that are not isolating or have symptoms.

Council house repairs

How to report a repair...
Customer Satisfaction Survey - Repairs

Complete our quick on-line repairs survey...
Report a repair

Report your repair...
Adaptations to a council property

The government runs a number of schemes to help people make energy-saving improvements to their home and find the best way of paying for them...
Frozen pipes and central heating problems

Find out more about frozen pipes and central heating problems...
Decoration and disturbance allowance

For information about decoration and disturbance allowances, please see our customer charter...
Surveying major repairs

From time to time we may need to gain access to your home to undertake surveys. This could be for a number of reasons...
Septic tanks and cess pools

The emptying of septic tanks and cesspools is a service that is available to our council tenants...
Damp and Condensation

How to prevent damp and condensation...