If you have recently had a housing repair we would like your feedback to ensure that we are offering the best service possible. The survey takes a few minutes and any answers you give will be completely confidential and will not in any way affect your housing situation. Name Address Brief description of repair * Qu 1 - How did you report your repair? * Phone Website Other Qu 2 - Did you encounter any issues when reporting your repair? * Yes No Qu 3 - Did the trade operative arrive at a convenient or pre-arranged time? * Yes No Qu 4 - Did the trade operative show their identity badge upon arrival? * Yes No Qu 4a - Was the job completed on the first visit? * Yes No Qu 4b - If not, was another appointment made before the trade operative left? Yes No Qu 5 - Was your house left in a clean and tidy condition? * Yes No Qu 6 - How satisfied or dissatisfied were you with the repairs service? * 1 2 3 4 5 Please select one of the following (1=Very dissatisfied, 5=Very satisfied) Do you have any other comments? Date worked completed? *
