Coronavirus (COVID-19) - Financial Advice and Scams

Check if something is a scam

There’s been an increase in new scams because of coronavirus.

Scams to look out for include:

  • Advertising face masks or medical equipment at high prices
  • Emails or texts pretending to be the government
  • Emails offering life insurance against coronavirus
  • People knocking at your door and asking for money for charity

If you see emails about coronavirus from someone you don’t know, don’t click on any links or buy anything. Don’t give any personal details to anybody you don’t know or trust. 

If you’re unsure you can check if something is a scam using Citizens Advice’s online tool.

Loan sharks

We’ve also had local reports of unregulated loan sharks targeting households within our district.

A loan shark is a moneylender who offers loans with extremely high interest rates.

If you’ve been targeted by a loan shark report it to the Illegal Money Lending Team at Stop Loan Sharks Project. Or call their 24/7 helpline 0300 555 2222.

Financial advice

Below is information about financial advice for you. We’ll constantly be reviewing this information and updating as needed.

If possible keep up-to-date with your Council Tax, rent, and any other payments due.  

Struggling to pay your rent?

If you live in a Council property, please contact our rents team on 01757 705101. It is important you contact us so we can offer as much advice and help as possible.

Struggling to pay your Council tax?

If you’re struggling to pay your Council Tax, there is more information on our Coronavirus (COVID -19) – Council Tax page.

Help available for business?

Take a look at our information page for businesses which includes details about business rates and other grants available.  

Additional financial help and advice

For more support and advice you can visit the Citizen Advice website or the Money Advice Service website. Employment and financial support is also on the Government’s coronavirus information pages.

The Department of Work and Pensions have launched a new website, which provides information and advice about, employment, benefits, housing, furlough, sick pay and self-employment. Click here for more information.