Contact us

Image of a Customer Advisor answering the phone

Please note: If you’re currently self-isolating and need support please contact North Yorkshire County Council on 01609 780780. The times are open Monday - Sunday 8am – 5.30pm

Do it online

You can apply for or request support for a range of our services using this website, including benefits, planning applications and requesting new recycling bins. Just go to the Apply section.

You can also report issues to us using the Tell Us section.

Email us

Call us

01757 705101

Our lines are open:

Monday - 8.30am - 5.00pm

Tuesday - 8.30am - 5.00pm

Wednesday - 10.00am - 5.00pm

Thursday - 8.30am - 5.00pm

Friday - 8.30am - 4.30pm

Follow us on social media




Visit us

Please note: Some of our services are affected by Coronavirus. Our customer contact centre is now closed for walk-in (face-to-face) visits. This is to protect customers and staff, in line with the latest government guidance around dealing with Coronavirus.


  • Monday - 9.30am - 4.00pm
  • Tuesday - 9.30am - 4.00pm
  • Wednesday - 10.00am - 4.00pm
  • Thursday - 9.30am - 4.00pm
  • Friday - 9.30am - 4.00pm


The service at the library is for document verification only. 

  • Monday - 2pm to 6pm
  • Tuesday - 2pm to 6pm
  • Wednesday - 2pm to 6pm
  • Thursday - 9am to 1pm
  • Friday - 9am to 1pm
  • Saturday - 10am to 12pm
  • Sunday - Closed all day

Tadcaster Library, Station Road, Tadcaster, LS24 9JG

For more general help and advice please visit the Calcaria House Community Centre,  every Thursday from 9.30am to 12.30pm. 


The service at the library is for document verification only. 

  • Monday - 9.30am - 5pm
  • Tuesday - 9.30am - 5pm
  • Wednesday - Closed all day
  • Thursday - 9.30am - 6pm
  • Friday - 9.30am - 1pm
  • Saturday - 9.30am - 12.30pm
  • Sunday - Closed all day

Sherburn Library, Finkle Hill, Sherburn-in-Elmet, LS25 6EA

For more general help and advice please visit the library, on Tuesdays from 9am to 12pm. Please ring 01977 685406 if you want to book an appointment.

Write to us

Selby District Council, Civic Centre, Doncaster Road, Selby, North Yorkshire, YO8 9FT

Useful web and phone contacts

Out of Hours Emergency Number - 01653 600941

Floodline - 0345 988 1188

Flood risk information and current flood warnings

North Yorkshire County Council - 01609 780780

Police - Non-emergency number - 101

Health - Non emergency number - 111

Citizens' Advice Bureau - 0344 411 1444