Each year from July until 1st December the Electoral Registration Officer (ERO) has a legal requirement to conduct an annual canvass to ensure the electoral register is accurate and complete.  The 2020 annual canvass process was amended by the Cabinet Office. They have set new instructions for the ERO to follow, these instructions are set in law.

Please note - The links to household response automated services explained below are only active between July and 30th November

How does the new canvass work?

Step 1:  Data matching

• The Electoral Register is sent securely to the Department of Work and Pensions (DWP) database to be matched with their records in in June.  Electors' names and address will be matched against National Insurance details and other  information held by the DWP.  In addition to this an ERO has the discretion to use local data (e.g. Council Tax records) to perform a matching exercise as well. Depending on the results of the data matching exercise, the property where electors are data matched will go down of 3 routes.
• If all the registered people at a property can be matched with either of these databases the property will be sent down Route 1.
• If there are any people at a property that can not be matched, the property will be sent down Route 2.
• Care homes, nursing homes and all other properties that have a responsible person i.e. a duty manager will be sent down Route 3.

Step 2: Routes of communication

Route 1

• If we hold an email address for you we will send you an email to ask you to confirm that the details we hold for the property  are correct. 
• If the information for the property is incorrect, you need to let us know.  You can do this via the following methods:
  • Within the email there will be a web address to access your property details -  www.householdresponse.com/selby 
  • You will also receive two security codes in the email that are used as a log in to identify your property.
  • After logging in you will be able to confirm or change the details we hold for that property
  • If we do not hold an email address for you, or we do not receive a response from that email, we will send the property a form which will have the elector details listed on it.  If they are correct you do not need to do anything more, if you would like to add or remove someone from the property, go to the website address and use the security codes on the form  to log in and complete that change.
• If you do not wish to respond online and you wish to make changes, you can call 0800 197 9871 for the automated telephone service, you can also post this form back to us addressed to Electoral Registration Officer, Selby District Council. Civic Centre, Doncaster Road, Selby, YO8 9FT
• If we do not have your email address and you wish to register it with us. You can do so by completing our online form. 

Route 2

• We will send a form to the property through the post which will have the elector details listed on it if we are aware of registered electors.  A blank form will be sent if the property is empty.
• We need a response from this form even if there are no changes to report.
• If you would like to add or remove someone's name from the property, go to the website address on the form and use the security codes to log in and complete that change.
• If you do not wish to respond online and you have no changes to submit you can call 0800 197 9871 for the automated telephone service, you can also post this form back to us addressed to Electoral Registration Officer, Selby District Council. Civic Centre, Doncaster Road, Selby, YO8 9FT
• If we do not receive a response from the forms, we send we will make every attempt to get a response from you, this may be via reminder forms, the telephone or a visit to your property.

Due to the Covid-19 outbreak and to protect our officers we may not visit your property until it is safe to do so. We request that you assist us in responding to the form as soon as possible to avoid us having to send reminders.

Route 3

• Care managers or duty managers will receive a letter with a list of those registered at the address.
• If you do not wish to respond online and you have no changes to submit you can call 0800 197 9871 for the automated telephone service, you can also post this form back to us addressed to Electoral Registration Officer, Selby District Council. Civic Centre, Doncaster Road, Selby, YO8 9FT
• If we do not receive a response from the forms we send we will make every attempt to get a response from you, this may be via reminder forms, the telephone or a visit to your property.

Due to the Covid-19 outbreak and to protect our officers we may not visit your property until it is safe to do so. We request that you assist us in responding to the form as soon as possible to avoid us having to send reminders.