Accessibility Statement

This website is run by Selby District Council.  We want as many people as possible to be able to use the website.  For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We're making the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Translating our website into other languages

Popular web browsers include the option to translate web pages by default when they detect that the website language is different to the language installed on the computer, tablet or smartphone.  When browsers do not offer to automatically translate, plug-ins are often available to help you do this.

How accessible is this website?

We know some parts of this website aren't full accessible:

  • Most older PDF documents aren't full accessible to screen reader software
  • Some images do not have a text alternative
  • Some images cannot be read by a screen reader, where the image is only content in a link.
  • Older video content doesn't include subtitles
  • Some links use non specific text such as 'click here' or 'more' without a mechanism to change the link text to specific text.

What to do if you can't access parts of this website

If you need information on this website in a different format, for example an accessible PDF, large print, easy read audio recording or braille, email: or call 01757 705101.

We'll consider your request and get back to you as soon as possible.

If you can't find us from the contact us page, then please call us for directions.

Reporting accessibility problems with this website

We're always looking to improve accessibility of this website.  If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').  If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our civic centre and customer contact centre offices have audio induction loops.

Find out how to contact us.

Technical information about this website's accessibility

Selby District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Contact Accessibility Guidelines version 2.1.

Non accessible content

The content listed below is non-accessible for the following reasons.

  • Failure of success criteria 2.4.4, 2.4.9 and 4.1.2 due to using null alt on an image where the image is only content in a link.
  • Failure of success criterion 2.4.9 due to using a non specific link such as 'click here' or 'more' without a mechanism to change the link text to specific text.
  • Failure of success criterion 1.1.1 due to omitting the alt attribute on img elements, area elements and input elements of type "image".

We plan to comply with all WCAG 2.1 AA success criteria by September 2020.

Disproportionate burden

At this stage we have not yet been able to confirm any actions that may have a disproportionate burden.

Content that's not within the scope of the accessibility regulations

Some of our PDFs and Word documents don't meet accessibility standards  - for example, they may not be structured so they're accessible to a screen reader.  This doesn't meet WCAG 2.1 success criterion 4.1.2.

Some PDF and Word documents are essential to providing our service or essential to ensuring transparency of decision-making.  For example, we have PDFs with information on how users can access our services and forms published as Word documents.  The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

How we tested this website

This website was last tested during September 2019.  The test was carried out by an independent assessment, which considered a sample of pages large enough to give us an overview of our overall compliance.  We tested our main website platform:

What we're doing to improve accessibility

We're now using our assessment to update elements of our website that are non compliant.  We understand that maintaining an accessible website is an ongoing project and are working to resolve all identified accessibility issues which are within our control.  We are also working with suppliers to resolve any identified accessibility issues where we do not have direct control over their product.  We will ensure that any future systems we purchase adhere to web accessibility guidelines.

Date of statement

This statement was prepared on 16 September 2019.