The Housing Maintenance Section is responsible for the day to day repairs and the programmed maintenance of Council dwellings.  

Reporting Repairs 

You can call our repairs number - 01757 292125

Monday to Thursday - 8.30am and 5.00pm
Friday - 8.30am and 4.30pm

Emergency Repairs (Out of Hours) - 01757 706291. Please use this number for genuine emergencies only.

You can also report repairs:

• Online - Council House Repair Request form
• Text us on 07984 527206 
• In person at Selby or Tadcaster offices;
• Through your Warden;
• Your Tenants Association;
• Local Selby District Councillors; or by
• Letter or fax.

Housing Charter

Housing Maintenance have developed a Customer Charter for Housing Repairs - pdf. The charter contains details about the following:

• How quickly we will carry out repairs;
• The quality of our repairs; and
• The behaviour of our contractors and staff.

Responsive Repairs

You can view a copy of Housing Repairs 'Responsive Repairs Policy' on the Council Service Plans and Strategies page. This policy covers the repairs service we provide for repairs that are:

• Reported require remedial work; and
• Are outside our modernization and programmed repairs programmes.

Staff who visit you in your home carry identity cards. Ask to see identity cards before you let anyone into your home.