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NEWS
Important Change to Rent Collection

27 February 2004


Considerable changes have taken place since April 2003 and most of our tenants are now paying their rent by direct debit or using a post office plastic payment card. Rent arrears have reduced dramatically by 34% since the introduction of these additional methods of payment.

The council is keen to look at alternative methods of payment to ensure that we keep the cost of collecting your rent to a minimum.

To achieve further savings, from the beginning of April 2004 you will no longer receive the old style rent card. During the last week of March you will receive a rent notification letter which will show your weekly rent payable, reference number and the" non-rent weeks."

Tenants who continue to use the council's payment offices will still receive a receipt for their payment. If you are still reliant on your rent card when making payment please contact us to discuss alternative arrangements.

If you still pay your rent by cheque you may find paying by direct debit more convenient. The current methods of payment are shown below:

PAYING YOUR ACCOUNT—YOUR RENT IS DUE & PAYABLE WEEKLY IN ADVANCE

Direct Debit
Payments can be made directly from your bank or building society account. Please telephone to request a direct debit form on 01757 292167.

Post office rent payment card
You can use the card free of charge at any Post Office in the U.K. Payments will appear on your rent
account within 3 working days. Please telephone to order a card on 01757 292164.

Telephone Payments
Payments can be made using your Debit or Credit Card by telephoning 0800 3890170 (office hours).

By Post
Pay by cheque through the post. Cheques should be made payable to Selby District Council and sent to Selby District Council, Civic Centre, Portholme Road, Selby YO8 4SB.

Cheques must not be post-dated.

DO NOT SEND CASH. Enclose a stamped self-addressed envelope if you want a receipt.



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  Selby District Council, Civic Centre, Doncaster Road, Selby, North Yorkshire, YO8 9FT Email: info@selby.gov.uk Tel: 01757 705101