Casual Customer Service Assistants & Swimming Teachers (Selby Leisure Centre)

These positions are being advertised on behalf of Inspiring healthy lifestyles.

Vacancy Reference/Post Number: 1364/1408
Salary: Please see below
Hours: Various, as and when required
Base: Selby
Contract Type: Casual

Casual Customer Service Assistants - Receptionist

Salary:  SCP 13, Fixed £14,579 per annum (pro rata), £7.5567 per hour

We require Customer Service Assistants to welcome and greet our members and ensure that any queries are either resolved or channelled in the correct direction, whereby enhancing the members experience.

You will be managing all incoming telephone calls and dealing with each call effectively and in a prompt manner and ensuring face-to-face enquiries are quickly responded and acted upon.

You will be able to communicate at all levels and be confident and outgoing with a can do attitude. 

Applicants MUST hold:

  • 3 GCSE’s (Grade C or over or 4+ in-line with new GCSE’s 2017) or equivalent to include Maths and English Language (or have the ability to pass a literacy/numeracy test) or have demonstrated clerical experience.

Casual Customer Service Assistants - Lifeguards

Salary:  SCP 13, Fixed £14,579 per annum (pro rata), £7.5567 per hour

This position occupies a highly visible role, so excellent interpersonal skills, confidence and strong customer focus is pre-requisite for the post.

We are looking for individuals with a positive attitude towards this crucial role in our organisation.  You should have a flexible approach to work and a strong commitment to the highest standards of customer care.

Applicants MUST hold:

  • National Pool Lifeguard Qualification (NPLQ) and evidence of ongoing/regular training to maintain competence.

  • NVQ Level 2 in Leisure Operations OR BTEC in Leisure/Sports Related Discipline OR significant experience covering the range of duties outlined within this job profile gained by undertaking a Lifeguarding/Recreation Assistant role.

Post is subject to an enhanced level disclosure check.  This role is exempt from the Rehabilitation of Offenders Act 1974.

Casual Swimming Teachers

Salary:  SCP 34, Fixed £20,097 per annum (pro rata), £10.4168 per hour

We are looking to recruit casual Swimming Teachers to assist with the delivery of Selby’s highly successful swimming lesson programme.

Successful applicants MUST have:

  • ASA / STA Level 2 Swimming Instructor Qualification or equivalent RLSS.

  • IQL NPLQ Qualification or the ability to successfully obtain the qualification within six week of the interview date.

  • Current and valid driving licence.

  • Evidence of Continuous Professional Development (CPD).

You must be reliable, dedicated and have a passion for teaching swimming to all ages.  Availability is key to the role as the hours and venues are varied.

Post is subject to an enhanced level disclosure check.  This role is exempt from the Rehabilitation of Offenders Act 1974.

If you are interested in applying for either of the above roles with Inspiring healthy lifestyles, please send your CV to the HR Team via email Jobs@ihlmail.org or alternatively, you can post this to:

Inspiring healthy lifestyles, HR Team, Robin Park Headquarters, The Indoor Sports Centre, Loire Drive, Wigan, WN5 0UL